Frequently Asked Questions (FAQ)
Find answers to common questions about Qumo Deploy technology, network topology, and account management.Architecture & Technology
What is Qumo Deploy?
Qumo Deploy is the control plane for a managed network of low-latency media and data forwarding relays built on Media over QUIC (MoQ) and WebTransport. It manages organization isolation, authentication, relay discovery, signing keys, and automated billing. Apps sign short-lived relay credentials with their own signing keys.How does Media over QUIC (MoQ) differ from WebRTC and HLS?
- vs. HLS / DASH: Legacy HTTP chunk streaming suffers from 2 to 30 seconds of latency. MoQ delivers sub-second real-time streaming with CDN-friendly aggregation.
- vs. WebRTC: WebRTC also reaches sub-second latency, but large audiences need Selective Forwarding Units (SFUs). MoQ fans a broadcast out through relays, which pass it between themselves.
Do web browsers support MoQ natively?
MoQ is currently an active standard draft at the IETF. Browsers that support WebTransport can connect to a relay directly;@qumo/moq is a MoQ client library for publishing and subscribing from the browser.
Accounts & Organizations
How many organizations can I create?
You can own up to three (3) organizations. Organizations you were invited to don’t count. For more, contact sales.Can I invite external team members to my organization?
Yes. Organization Admins can invite team members via email (/organization/members) and assign granular RBAC roles (roles/organization.admin, roles/project.admin, roles/project.editor, roles/project.viewer).
Billing & Quotas
How is bandwidth consumption calculated?
Billed bandwidth is egress: the bytes Qumo’s managed relays send to your subscribers and viewers during your monthly billing period, counted in decimal GB (1 GB = 10^9 bytes). Ingress, what your publishers upload to the relays, is not billed; it still appears in usage reports.How is Pay as you go billed? Is there a bandwidth limit?
Pay as you go has no monthly fee. The first 100 GB of egress in each billing period is free; egress beyond that is billed at the per-GB rate on the pricing page, with no volume tiers. Ingress is not billed. Streams are not cut off at any usage level, unless you turn on a budget’s Stop publishing at the limit. Usage is invoiced monthly in arrears through Stripe, and prices exclude tax: applicable tax, such as Japanese consumption tax, is added on top.Can I set budget alerts to prevent unexpected spend?
Yes. An Organization Admin sets a monthly budget in Organization settings → Plan & billing: a limit in USD and an alert threshold (80% by default). When the billing period’s cost reaches the threshold, and again at the limit, Qumo sends a Budget alert to the organization’s notification policies (email, Slack, Discord or webhook), once per threshold per billing period. Turn on Stop publishing at the limit to also pause new broadcasts in prod projects once the limit is reached, until the billing period ends or you raise the limit; broadcasts already live continue, and so do their viewers. See Budgets. The API isGET and PUT /v1/organizations/{id}/budget.