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Pricing & Plans

Qumo has three plans: Free, Pay as you go and Enterprise. They differ in one way that shapes what you can build: whether your projects can use Qumo’s managed relay network. No plan has a monthly fee.

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How Pay as you go is billed

• Only egress is billed: the bytes the managed relays send to your subscribers and viewers. What publishers upload (ingress) is not billed; the project’s Overview page, qumod usage and the usage API still show it.
• The first 100 GB of egress in each billing period is free (decimal GB: 1 GB = 10^9 bytes). Egress beyond that is billed per GB, with no volume tiers.
• Usage is billed monthly in arrears through Stripe: the invoice at the end of a billing period covers the bandwidth used during it.
• Prices exclude tax. Applicable tax (for example Japanese consumption tax) is calculated from your billing address and added on top. Businesses can enter a tax ID at checkout.
• Subscribing collects a payment method; nothing is charged until the first invoice.

The Usage page and the organization’s Plan & billing page show the bandwidth and estimated cost so far this period, before tax. Both count egress only. Organizations that were on the retired Pro or Team plans are on Pay as you go.

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Changing your plan

Plans are per organization. In the console, open Organization settings → Plan & billing (console.qumo-deploy.com/organization/billing), or select the plan badge in the header. There you can compare plans, subscribe to Pay as you go, cancel a subscription (or undo a scheduled cancellation), manage payment methods, see invoices and export usage. Managing billing needs the Organization Admin role. A cancellation takes effect at the end of the billing period: usage to that date is invoiced then, and the organization returns to Free. The billing address and tax ID are edited in Stripe, from the link on the same page. If a first payment needs another step (your bank asks to authenticate it later, say), the page says so and links to Stripe to finish it; the organization stays on Free until it goes through. Cancelling a subscription whose first payment never went through ends it at once, with nothing charged.

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Budgets

With no monthly fee, a stream left running is a bill. An organization budget keeps it in view, and can stop it from growing. In Organization settings → Plan & billing, an Organization Admin sets:

• Monthly limit (USD). 0 means no budget.
• Alert threshold (percent of the limit, 80 by default). When the billing period’s cost reaches it, and again when it reaches the limit, Qumo sends a Budget alert to the organization’s notification policies (email, Slack, Discord or webhook; see Organization settings → Notifications). Each threshold alerts once per billing period; raising the limit arms the alerts again.
• Stop publishing at the limit (off by default). When the period’s cost reaches the limit, new broadcasts can’t start in the organization’s prod projects until the billing period ends. Broadcasts already live keep going, and so do their viewers, so the bill can still pass the limit by what they use until they end. Publishing resumes by itself when the next billing period starts, or as soon as an admin raises the limit above the cost so far or turns stopping off, and the notification policies are told it resumed within a few minutes. Every member sees a banner on Plan & billing while publishing is paused. While paused, the relay refuses with 403 any new connection whose credential may publish, even one that only means to watch; credentials that only subscribe connect as usual.

The budget is measured the way Stripe bills: egress of prod projects over the Stripe billing period (which runs monthly from the day you subscribed, not the calendar month), less the free 100 GB, at the per-GB rate. Ingress and dev projects are not counted. Enterprise is invoiced by contract, so there the budget is an estimate at the Pay as you go figures, and the period is the calendar month (UTC), as it is on Free. After a subscription is cancelled, its last billing period runs to its end (unless the organization moves to another plan first), then the period is the calendar month too. Costs are before tax, and are checked every few minutes, so an alert or a pause can follow the moment the limit is crossed by a few minutes. The same budget is available through the API: GET and PUT /v1/organizations/{id}/budget.

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Plans at a Glance

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What Differs

SSO and SCIM are included on every paid plan at no extra charge, and follow your organization’s own plan. Verifying your company’s email domains, the first step, needs Pay as you go or Enterprise: on Free, adding a domain or verifying a new one is refused. If the organization later drops to Free, nothing is removed: domains already verified stay yours and keep managing your company’s accounts, you can still re-verify a lapsed one, and you can release them; only new domains wait for an upgrade. Sign-in through your identity provider and SCIM provisioning are rolling out.

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On Every Plan

• Token-based stream isolation
• Identity IP allowlists
• CSV usage export