> ## Documentation Index
> Fetch the complete documentation index at: https://docs.qumo-deploy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Support & Community

> Get help from the Qumo engineering team and open-source community.

# Support & Community

Whether you are evaluating Media over QUIC (MoQ) architecture or debugging a production edge relay cluster, our engineering team and community are here to help.

***

## Community & Bug Reporting

<CardGroup cols={2}>
  <Card title="GitHub Community & Issues" icon="github" href="https://github.com/foalk-inc/qumo-deploy-community">
    Report bugs, suggest platform features, and track open issues on our public community repository.
  </Card>

  <Card title="Architecture Discussions" icon="comments" href="https://github.com/foalk-inc/qumo-deploy/discussions">
    Join architecture discussions and review Architectural Decision Records (ADRs).
  </Card>
</CardGroup>

***

## Support Channels by Plan

| Channel                          |     Free    |        Pro       |       Team      |      Enterprise     |
| :------------------------------- | :---------: | :--------------: | :-------------: | :-----------------: |
| **Public Community Forum**       |      ✅      |         ✅        |        ✅        |          ✅          |
| **Email Support**                | Best effort | 24-hour response | 8-hour response | 1-hour critical SLA |
| **Dedicated Slack / Discord**    |      ❌      |         ❌        |        ✅        |          ✅          |
| **Custom Relay Topologies**      |      ❌      |         ❌        |        ❌        |          ✅          |
| **Assigned Solutions Architect** |      ❌      |         ❌        |        ❌        |          ✅          |

***

## Contacting Support

* **General Technical Support**: `support@qumo-deploy.com`
* **Billing & Account Upgrades**: `billing@qumo-deploy.com`
* **Security & Vulnerability Disclosures**: `security@qumo-deploy.com`
* **Compliance & Legal (DPA / SOC2)**: `compliance@qumo-deploy.com`